There are a lot of choices when you are shopping for an electric bike from local stores, big-box retailers, online, and even private sellers. To set ourselves apart to be your premier electric bike store, we have several value added services when buying from E-Go Depot. One of our value added services is you do not have to worry about shipping a huge box to your home or getting a huge box in your vehicle. E-Go Depot takes care of the shipping costs and we take care of the large box that's just in the the way by recycling it. Also if a large bike in a box is shipped to your home, there is always a possibility that someone could take it before you returned home. With E-Go Depot, that is just one of the many services we offer!
When you get an electric bike, most of the time you will have to assemble that bike; which is not always an easy task. Electric bikes have sensitive electronics and if one connection is incorrect, it is possible to cause irreversible damage. Not only that: setting the brake tolerances, bleeding the brakes, setting the cable tension, and more all needs to be done in order to get the best performance from your new electric bike. You won't have to worry about making an incorrect connection or misaligning the brakes. Get your e-bike ready to roll in no time with E-Go Depot's comprehensive assembly service, available at a budget-friendly price of only $150!
When you buy an electric bike, especially online, you may have to deal with a service department which could prove to be a pain. We've heard it over and over: service is really bad or non-existent, they won't get back to me, or (and this one is our favorite) just ride it like that. That's where E-Go Depot comes in. Not only do we have a well-equipped service center, we take care of the warranty work for you all in our store. No running around, endless emails, we definitely won't ignore you, and you won't be on hold for what feels like an eternity. E-Go Depot is here for you from pre-sale to post sale, whatever your long term needs are. We are just a call, click, or visit away!
In the age of one-click convenience and virtual shopping carts, the temptation to buy an e-bike online is undeniable. Just a few clicks, and voila! Your brand-new e-bike arrives at your doorstep. But before you hit that "add to cart" button, let us share with you a cautionary story that unfolded right here at E-Go Depot, your go-to spot for e-bike enthusiasts, scooter aficionados, and board lovers.
It all started when a distraught customer strolled through our doors, with a heavy heart and a broken e-bike. A piece of technology that once promised boundless adventures had been reduced to a frustrating, expensive paperweight. The culprit? Buying an e-bike online from a company that refused to provide the necessary parts for a repair, leaving our talented Service Manager, Lucas, feeling powerless.
What, you may wonder, led the company to decline supplying the essential parts? Well, it turns out the online seller had a policy in place that prevented them from selling replacement parts to anyone, including yours truly. As a result, Lucas couldn't mend the broken controller, and our customer was left in the lurch, regretting the day they opted for online convenience over the local expertise we offer.
But that's just the tip of the e-bike iceberg. Let's delve into a few more compelling reasons why you should think twice before clicking that "Buy Now" button:
1. Assembly Aggravation: When your e-bike arrives in a box, you're in for a DIY adventure. While some people revel in the challenge, many others end up struggling with complex assembly instructions and a pile of parts. At E-Go Depot, we spare you the frustration with our professional assembly service. Your e-bike reaches you in pristine condition ready to roll, no sweat or swear words required. Also, you can rest easy knowing that your e-bike has been carefully inspected, guaranteeing you a safe and enjoyable ride.
2. The Waiting Game: Ordering online often means playing a nerve-wracking game of hide-and-seek with the delivery person. Your new prized possession may wind up sitting vulnerable on your doorstep. At our shop, we provide a safe haven for your new ride until you're ready to take it home.
3. Out-of-Tune Trouble: An e-bike that arrives straight from an online warehouse is like a blank canvas - it needs tuning to suit your unique riding style and terrain. We've got you covered at E-Go Depot. Our experts meticulously fine-tune your e-bike, ensuring it performs optimally right from the get-go.
4. Dealing with Damage Drama: In the unfortunate event of damage during shipping, dealing with returns, replacements, or refunds can be an ordeal that tests your patience. Locally purchased e-bikes, on the other hand, undergo thorough inspections before reaching you, sparing you the headache.
5. Missing Parts Misery: Discovering missing parts in your e-bike package can be a major buzzkill. E-bikes sourced locally undergo comprehensive inspections, ensuring you get everything you paid for from day one.
6. Warranty Woes: Need help? Got a warranty issue? You won’t have to handle it alone. We're here, prepared to support you with any e-bike related concerns.
When you choose to buy locally, you're not just getting a top-notch e-bike experience; you're also contributing to your local economy. Your dollars stay within the community, supporting businesses like E-Go Depot and helping us thrive.
To wrap things up, buying an e-bike is more than just a transaction; it's an investment in your mobility, adventures, and the local community. While the allure of online convenience may be tempting, don't forget to consider the potential pitfalls that could leave you high and dry. Trust in your local experts at E-Go Depot for a seamless, worry-free e-bike shopping journey. After all, when you roll with us, you're not just buying a ride – you're becoming a part of our E-Go family. So, think twice before you click, and choose local for a smoother, more enjoyable e-bike experience.
Happy riding friends!
There is a lot to learn when it comes to electric bikes. What to get, how do they work, etc. To help answer some common questions, visit our electric bike frequently asked questions page!
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We love to hear from our customers, so please feel free to visit during normal business hours or send us a message.
602 E Highway 50, Unit D, Clermont FL 34714
11:00 am – 05:00 pm
Currently we are unable to accept new repair requests due to a surge in demand. To join our waitlist, please contact our store at (352) 404-8342. We will call you once a slot becomes available.
Thank you so much for your understanding!