This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All information sent to this site is protected by SSL session (https), the industry standard in protecting against disclosure to third parties.
We reserve the right to log and analyze information gathered from a user’s visit to this website. This information includes personal (name, email address) and non-personal (browsing patterns, number of site logins) data as outlined below.
Personal data is collected when users provide information to us. As an example, a user may request to be added to our email communications. Additionally, when a user creates a new online account on this site, personal data, including, but not limited to, name, email address, and phone number are stored. We use this information in a number of ways as part of normal business communications. Personal data may also be used to communicate marketing or promotional information that we feel may be of interest to you. As a user, you have the option to unsubscribe from marketing or promotional email communications at any time.
Non-personal data collected include your web usage patterns when you interact with this website. We use tracking technologies to capture data that is intended to better understand how users interact with our website, measure the success of marketing campaigns, and to ensure that the user experience is optimized.
This website uses technologies like cookies, tags, scripts, and logs to capture details specific to your browsing patterns when you visit our website pages. We use third-party analytics packages to make sense of this data and understand how users interact with our site. None of the information collected is personally identifiable.
We do not share non-personal data, as described above, with third parties.
This website may contain links to other sites. Please be aware that we are not responsible for the content, security, or privacy practices of any other sites. These linked sites are only for your convenience and therefore you access them at your own risk.
We reserve the right, in its sole discretion and without prior notice, to discontinue user accounts and/or passwords at any time for any reason whatsoever.
Please check this page for periodic updates on our policies regarding any personal information you've provided to us via our website. Thank you for visiting E-Go Depot online. We appreciate the opportunity to serve you.
Effective as of February 1, 2022
We are not satisfied unless you are completely satisfied. First, we ask that you give the e-bike(s) a few rides before coming to the conclusion you want to return the electric bike.
Should you decide your bike is not for you, please contact our team within SEVEN days to make arrangements.
*All models will incur a $600 restocking and reconditioning fee.
All refunds will be processed after item has been received and inspected.
Please contact us if you have any questions or wish to proceed with the return.
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